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The Mighty CESA and the less than Mighty FCSI
Just got back from the CESA Conference at the Celtic Manor Hotel in Newport. As part of my role as UK Chairman of the Foodservice Consultants Society International, I attended the CESA Conference,...
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“A Bundle of Fun”– Packaging FM Services
The principle is simple. Bring all the services you need together under one Contracting Partner and have one relationship, one cost and one management stream. This seems, on the face of it, both...
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Rat Catchers and Restaurants – the Power of the TFM Contract
This article was first published in FSM Magazine in August 2012 It was an extraordinary week by any measure. The rumblings around Barclays and their record fine of £290 million had become a crescendo,...
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Too much, too young?
First published in FSM Magazine in November 2012 This week, as I sit and write the monthly FSM article, waves of nostalgia wash over me. 50 years ago this week I was born in a little hospital in...
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Built In Obsolescence – The Future Of Staff Restaurants?
This article is probably going to be a bit controversial, so if you think you aren’t going to like what I write, don’t read it. No honestly, don’t read it, because it may upset you. As a consultancy...
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Foodservice Footprint
First published in the FSM Magazine, June 2014. Is the use of a Commissary Kitchen the way forward? – With premium value space (particularly in the London market) is it more efficient to take the...
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Street Food Takes Over…
An article by Ken Higman, Director at Coverpoint. Threadneedle Investments recently came to us and asked us for a solution to a problem. Nothing new there, we have been providing bespoke foodservice...
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Selling and Revenue
First published in the FSM Magazine, August 2014. Revenue is important in the world that we live in, we all know it is and it doesn’t matter whether you’re a church, a visitor attraction, museum,...
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Foodservice, Strategy, Mergers
First published in the FSM Magazine, November 2014. Following a couple of very interesting announcements in the past two months the topic for this article was obvious – it’s time for the real truth...
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